In my 30 years working in business (with the last 20 years as a Finance Director), I have used many debt collection agencies and factoring companies to assist with our credit control function. Every time I was underwhelmed with the services provided and I could never justify the fees charged.
COLLECTaDEBTpro has completely changed my perception of how an outsourced company can add significant value to the credit control and cash flow of the businesses I operate.
I was surprised at the ease of use of the online portal and the fact that every stage was fully visible, which is rare and refreshing. No control is relinquished and my credit control teams retain full ownership of which debts are loaded and how they are managed. There are simplistic dashboards that provide real-time updates; and with COLLECTaDEBTpro doing all the heavy lifting, it enables the credit controllers to spend more time speaking with clients, resolving issues and finalising payments.
The true measure will always be on the results delivered, and this is where COLLECTaDEBTpro is like no other product I’ve seen in the industry. Our success rate is over 80% when using COLLECTaDEBTpro, and with their competitive fees, it forms such an effective part of our credit control process. Amazingly, when the late payment fees are added, the solution comes close to net zero cost. It is also very interesting to notice that most clients whose debts have been assigned to COLLECTaDEBTpro continue to use our services and had no issue with this part of our collections process.
I would strongly recommend any Finance Director to review COLLECTaDEBTpro as part of their credit control function.
N Riley FCMA
Group Finance Director
K2 | Corporate Mobility
