Consultancy
COLLECTaDEBTpro offers specialist and fully independent credit management consultancy solutions to many of the world’s largest Blue Chip Companies. With extensive experience in delivering award winning solutions across many sectors, our highly experienced experts can help you to optimise your existing processes and further their advancement whilst driving your business forward.
Rates can vary depending on your requirements, ranging from free advice to fixed fee contracts.
Areas of expertise:
End to end process management
Training management
ISO 27001 document and process support
Risk analysis
Innovation
Contact centre processes
Customer satisfaction ‘root cause’
Bespoke multi-media strategies
Channel switch analysis and delivery
Efficient cost of service control
Best time to call regression analysis
Commercial expertise
Risk governance
Policies and procedures
Quality management
Compliance management (process and MI)
Mail fulfilment process management
System delivery
Project management
Complaints management
Budgetary control
Marketing
Innovation excellence
Performance analysis (process and MI)
HR management
To discuss these services in more depth, please email sales@collectadebtpro.com or visit our Contact Us page.