Consultancy

COLLECTaDEBTpro offers specialist and fully independent credit management consultancy solutions to many of the world’s largest Blue Chip Companies. With extensive experience in delivering award winning solutions across many sectors, our highly experienced experts can help you to optimise your existing processes and further their advancement whilst driving your business forward.

Rates can vary depending on your requirements, ranging from free advice to fixed fee contracts.

Areas of expertise:

• End to end process management
• Training management
• ISO 27001 document and process support
• Risk analysis
• Innovation
• Contact centre processes
• Customer satisfaction ‘root cause’
• Bespoke multi-media strategies
• Channel switch analysis and delivery
• Efficient cost of service control
• Best time to call regression analysis
• Commercial expertise
• Risk governance
• Policies and procedures
• Quality management
• Compliance management (process and MI)
• Mail fulfilment process management
• System delivery
• Project management
• Complaints management
• Budgetary control
• Marketing
• Innovation excellence
• Performance analysis (process and MI)
• HR management

To discuss these services in more depth, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit our Contact Us page.